🧾 Description
If Datalogic Android devices are experiencing delayed roaming, intermittent connectivity, or poor transitions between wireless access points, several Wi-Fi configuration adjustments can help improve roaming performance.
The recommendations below can help optimize roaming behavior based on your wireless environment and ensure the device is running the most appropriate firmware version.
🛠️ Resolution Steps
1. Test Different Roaming Profiles
The Memor 11 provides multiple roaming profiles that control how aggressively the device searches for and transitions to a stronger access point.
Navigate to:
Settings > DL Settings > Wi-Fi > Wi-Fi Roaming > Roaming Profile
Test each of the available profiles:
Slow: Less aggressive roaming behavior.
Legacy: Traditional roaming behavior designed for older network environments.
Aggressive: Roams more quickly to stronger access points.
Expected Result: Identify the roaming profile that provides the best performance and stability within your wireless environment.
2. Disable Unused Wi-Fi Bands
If your wireless infrastructure operates on only one frequency band, disabling unused bands on the device can improve Wi-Fi stability and roaming efficiency.
Example:
If your access points use only 2.4 GHz, configure the device for 2.4 GHz only.
If your environment uses only 5 GHz, configure the device accordingly.
Navigate to:
Settings > DL Settings > Wi-Fi > Wi-Fi Module > Band Selection
Select the appropriate band for your network environment.
Expected Result: The device will focus on the active wireless band, potentially improving connection reliability and roaming performance.
3. Verify Device Firmware Version
Firmware updates may contain Wi-Fi and roaming enhancements that can improve performance.
Action Required:
Obtain the build number from each affected device.
Verify whether newer firmware versions are available that address roaming-related issues. Products - Mobile Computers - Datalogic Developer Portal
Expected Result: Confirmation that the device is running the latest recommended firmware version, or identification of an available update that may improve roaming functionality.
Additional Notes
Roaming performance can vary based on access point configuration, signal strength, channel planning, and wireless infrastructure design.
Testing multiple roaming profiles is recommended before making broader network changes.
Always verify firmware levels when troubleshooting Wi-Fi roaming issues, as updates may contain performance improvements and bug fixes.