🧾 Description
This article outlines best practices for installing and configuring the Microsoft Remote Desktop (RD) Client on Datalogic devices running Windows Embedded Compact (WEC). While the RD Client is a Microsoft component embedded “as-is” in Datalogic firmware, limited support is available from Datalogic. These guidelines aim to improve compatibility and user experience when connecting to Windows Servers.
🛠️ Resolution Steps
1. Understand the Limitations
- The RD Client is a Microsoft Windows program embedded in Datalogic firmware.
- Datalogic provides limited support, as it is not a custom-developed component.
2. Server Compatibility
- Successful connections have been reported with Windows Server 2012 and Windows Server 2016.
- To improve compatibility, consider lowering the server’s security layer. Refer to this guide for configuration tips: Windows Server RDS and Windows Mobile Connection Error
3. Time Synchronization
- Ensure the date and time on the terminal are correctly configured and aligned with the remote server.
- Mismatched time settings can cause authentication and certificate errors.
4. Autologin Configuration (Optional)
- Autologin may be required for some use cases.
- A registry-based procedure developed for Windows CE 6 is also valid for WEC7.
- Use the FX3_RDP_Setup.reg file to apply necessary registry keys.
Registry Key Example
- To suppress warning messages at login, add the following entry:
- INIreg isn’t fully supported. Syntax highlighting is based on INI.[HKEY_CURRENT_USER\Software\Microsoft\Terminal Server Client\LocalDevices]"<IP Address or DNS Name>" = dword:0000000CShow more lines
- Replace "<IP Address or DNS Name>" with the actual server address.
Additional Notes
- Always test RD Client functionality in a controlled environment before deploying widely.
- If issues persist, consult Microsoft documentation or IT support for server-side configuration.