🧾 Description
This article outlines the steps required to successfully connect a Datalogic X3 device running Windows Embedded Handheld 6.5 (WEHH 6.5) to a PC using Windows Mobile Device Center (WMDC). This connection allows for synchronization, file transfer, and device management.
Prerequisites
- WMDC and all required packages are installed and configured on the PC.
- A working dock and USB cable are available.
- The X3 device is powered on and functioning.
🛠️ Resolution Steps
Set Date and Time
- On the X3 device, ensure the date and time are correctly set.
- This is critical for establishing a secure and stable connection.
Configure USB Connection Settings
- On the device, navigate to: Start Menu > Settings > Connections > USB to PC
- Uncheck both boxes in this menu.
- Tap OK to close the control panel.
Dock the Device
- Place the device in the dock and connect it to the PC via USB.
- If WMDC does not open automatically, launch it manually from the Start Menu.
Verify Connection
- Once WMDC is open, it should detect and connect to the device.
- You can now begin syncing or managing the device as needed.
Troubleshooting Tips
If the device does not connect:
- Restart both the PC and the device.
- Try a different USB port or cable.
- Ensure WMDC is running with administrative privileges.