🧾 Description
This article explains how to collect WiFi logs from Datalogic X4 devices running Windows CE. These logs can be useful for troubleshooting wireless connectivity issues.
Environment
- Device: Datalogic X4 Series
Operating System: Windows CE
Connection Type: WLAN
Prerequisites
- Access to the device’s user interface.
Sufficient internal storage to save log files.
Do not reboot the device before retrieving the logs.
🛠️ Resolution Steps
Access WiFi Settings
On the device, go to:
Start > Settings > Control Panel > WiFi
Enable Logging
In the WiFi settings panel, follow the on-screen instructions or visual guide to enable logging.
(If a screenshot or visual guide is referenced, ensure it is available in your documentation system.)
Allow Logging to Run
Let the device run for the desired time period to capture relevant WiFi activity.
Retrieve the Logs
Navigate to the device’s internal memory using File Explorer.
Locate and copy the generated log files to a PC or USB storage.
Important Note
Do not reboot the device before retrieving the logs, as this may erase the log data.
Additional Notes
If needed, logs can be analyzed using standard text editors or forwarded to technical support for review.
For persistent logging or advanced diagnostics, consider enabling debug-level logging if supported.